How do I download Travamigos?
Travamigos is available to download on both the App Store and on Google Play.
How do I create an account with Travamigos?
Simply download the app, or visit our website and follow the on-screen instructions. You only need to create an account with Travamigos at the point of booking.
Why do I need to be 18 or older to use Travamigos?
Anyone can view our app or website but you need to be 18 or over to book a paid place on one of our group trips.
Will you be adding new destinations?
Most definitely!! Keep checking out the app to see our new destinations coming online.
What's included in my trip?
All of our trips are designed for the ever-autonomous traveller. We provide airport collection, accommodation for the duration of the trip, transport to each new location, local excursion guides, human support 24/7 both before and during your trip, and access to a crisis team in country, who will always be a few moments away at all times.
What if I need to cancel a trip?
You are able to cancel your booking up to 45 days prior to departure without penalty. If you decide to cancel arrangements before the full payment is due, any deposits paid are non-refundable. Refunds will only be paid to you once we have received the funds back from the relevant supplier of travel services. If you decide to cancel your booking after the full balance is paid, any final monies paid are non-refundable but are transferable against a future trip, subject to availability.
What if somethings happens after I've paid the full balance and I am unable to go on the trip?
If you decide to cancel your booking after the full balance is paid, any final monies paid are non-refundable but are transferable against a future trip, subject to availability. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer.
Why do I need to pay a deposit?
A deposit of £49.00 will be payable on booking if your departure date is more than 90 days from the date of booking. The remaining balance will be payable in full 30 days before your departure date. If your departure date is less than 30 days from the date of booking, the full amount of your trip will be payable on booking.
What payment methods can I use when booking a trip?
Choose from Apple/Google Pay, or your own credit/debit card. We have selected a variety of payment methods to ensure you feel comfortable with every transaction. Travamigos utilises a secure payment gateway linked to your device wallet. We do not see, store or process any of your personal information taking payment this way.
My trip doesn't include flights, why?
Travamigos groups are made up of likeminded people from all corners of the country so we leave the airports and flights choices up to you. Flights are a very personal choice. Some people like to fly in style, others prefer to take a detour and visit other countries along the route, and we want you to be the master of your own destiny. If your trip includes internal flights, these will be included.
Where can I find information on current Travel Advice?
Read the Foreign & Commonwealth Office (FCO) travel advice for the country that you are visiting. It provides essential information including entry requirements, advice on health, safety, security, local laws and customs, medication restrictions and much more. In the country advice you will find details of any mandatory requirements in relation to COVID-19 including whether you are required to provide proof of a negative COVID-19 test result, any health checks that will be conducted on arrival, self-isolation measures or other quarantine requirements upon entering your chosen destination. As the FCO travel advice can change, check it regularly before you travel. You can sign up to receive FCO email alerts for your destination: www.gov.uk/foreign-travel-advice/email-signup
What are Passport and Entry requirements for the trips?
Check the expiry date on your passport to ensure it will be valid when you plan to travel and make sure you give yourself plenty of time to renew it if necessary. For certain destinations, you will need at least six months validity on your passport when you enter the country. Apply for visas in sufficient time.
Check the Entry Requirements section of the www.gov.uk/foreign-traveladvice
for the country you are travelling to for more information.